Support

We usually reply within a few business days.

Common questions

How do I keep my data when I change phones?

In the app, link a Google account. Your courses, tasks and other data sync to your other signed-in devices. Wellbeing check-ins stay on the original device by design.

How do I restore StudentOS Plus?

Open the Plus screen in the app and choose "Restore purchases" while signed in to the same Google Play account and the same StudentOS account you subscribed with. A subscription can be linked to one StudentOS account at a time; if you need it moved, email us.

How do I cancel my subscription?

In the Google Play Store: Profile > Payments and subscriptions > Subscriptions > StudentOS. You keep Plus until the end of the period you paid for.

Why did the AI say it could not help?

The tutor follows each course's AI policy and will not complete graded work. Free-plan AI features also have daily or monthly limits.

How do I export or delete my data?

In the app: You > Your data. See also Delete your account and the Privacy Policy.